Should my first cleaning be a deep clean?
Usually, yes. Most homes have build-up in the places routine cleaning never quite reaches — grout, vents, behind and under things. Starting with a deep clean gets everything to a consistent baseline, and regular visits keep it there. If you'd rather start with a regular clean, that's fine too; just tell us and we'll set expectations honestly.
Can I choose exactly what gets cleaned?
That's what our customized cleaning option is for. Tell us the rooms and tasks that matter most — or the ones you'd rather we skip — and we'll build the visit around your list.
Is there an online portal?
Yes. Clients can book, reschedule and review their cleaning history through an online client portal, from a phone or a laptop, at any hour.
Who am I actually hiring?
Sucasa Cleaning Services is privately owned and operated. The owner brings more than 18 years of hospitality and professional cleaning experience from Chicago, Illinois, and personally sets the standard the team works to. You can read the full story on our about page.
What's the difference between a regular clean and a deep clean?
A regular clean maintains a home that's already in good shape — surfaces, floors, kitchen, bathrooms, tidying. A deep clean goes further into detail work and build-up that accumulates over months. Our what's included page compares the two task by task.
Do you clean Airbnb and short-term rentals?
Yes, and it's genuinely where our background shows. Guest turnovers are hotel work, and hotel work is what the owner did for nearly two decades. See Airbnb & rental turnovers.